Answer

Whether you’re travelling solo, with a group of friends, or are aged 18 or 70, we are there to suit your interests and comfort level. No special skills are required for most trips, just a sense of curiosity about the world is desired.

Answer

Make sure you bring these with you. Every trip has a set of Essential Trip Information, accessible on our website, that gives you in-depth information about all aspects of your trip. To access your Essential Trip Information, please visit your trip’s specific facts page on our website. The Essential Trip Information are accessible at the page.

Answer

Changes to dates, reduction in rooms, guests name or any other amendments are subject to fees based on the hotel’s policy. Not all hotels allow changes; OneTravel.com may impose a service fee to complete your request.

Answer

Each hotel has its own policy based on local laws. Many hotels require the guest be over 18 years of age or older to stay at the hotel. One travel recommends checking directly with the hotel for their age restrictions.

Answer

If your hotel was an Exclusive (pre-paid) reservation a voucher will be generated upon payment with your credit/debit card. This voucher will be e-mailed to you and is part of your confirmation page.

All non pre-paid bookings, you will receive a confirmation e-mail with the details of your reservation.

Answer

Yes, all the rates in INR. For international hotel booking exchange is applied.

Answer

Yes. You can add a guest to the same hotel room by calling our customer service desk. Please note there may be a charge for additional guests. If you need to book an additional room for the guest you may do so online as a new reservation.

Answer

Most airline tickets issued might be either refundable or  non-refundable, and non-transferable. Name changes are not permitted. However, you may be able to exchange your tickets for different dates. Penalty fees apply and not all tickets are changeable. Please call us for detail.

Answer

E-tickets, are offered by many major airlines, and allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind. OneTravel.com offers e-tickets when they are available.

Bring government issued photo identification (such as a driving license or passport) to the airport. E-ticketed passengers must have a printed boarding pass in order to proceed directly through security for check in at the gate. Guests with check-in baggage or E-tickets who do not have printed boarding passes must go to the ticket counter prior to going through security checkpoints.

Answer

We have negotiated many different types of agreements with different airlines; thus, the rules and restrictions for changes and cancellations vary greatly if allowed at all. When allowed, airlines require that we collect a fee for the change plus any difference in fare when necessary. You can call us @ for the necessary changes.

We are open 24/7. To expedite this process, please have your old ticket and/or PNR number with you as well as the new itinerary you wish to book.